Shipping policy

Shipping & Return Policy

Welcome to rivix.store!
We are committed to providing a smooth shopping experience for our customers.

Shipping Policy

  • We process all orders within 1–2 business days after payment confirmation.

  • Estimated delivery time is 7 business days, depending on your location.

  • Delivery times may be slightly delayed due to weather conditions, holidays, or courier issues beyond our control.

  • Once your order has been shipped, you will receive tracking details (if available).

Return Policy

We offer a 5-day return policy.

  • You may request a return within 5 days of receiving your order.

  • Items must be unused, in their original condition, and returned with all original packaging.

  • Products that are damaged due to misuse or normal wear and tear are not eligible for return.

  • Refunds or replacements will be processed after the returned item has been inspected and approved.

Support

If you have any questions regarding shipping, returns, or your order, please contact us:

Email: rivixstore7671@gmail.com

Thank you for shopping with rivix.store!